Operating steam for the 21st Century

Locomotive Services TOC Ltd is part a group dedicated to the preservation and operation of steam locomotives on the mainline railways of Britain.

Following our certification as a mainline passenger charter operator in 2017, we became only the third Train Operating Company in the UK certified to operate steam locomotives on the mainline.

This year our team of experienced railway professionals will operate our first public, steam hauled services on the mainline, marking the start of a new era for steam preservation in the UK.

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Accessibility

We take the accessibility of our services very seriously, and we have robust procedures in place to ensure that wherever possible we are able to convey passengers with assisted travel requirements.

While the heritage rolling stock we use does mean we cannot accommodate every eventuality, our staff and the staff of our operating partners and promoters are specifically trained to aid passengers with assisted travel requirements onto our services.

Our Accessible Travel Policy (ATP) outlines in detail the steps we take to ensure passengers with assisted travel requirements are able to use our services.

Meet the Team

  • Tony Bush
    Tony Bush

    Tony Bush

    Managing Director

  • Sean Levell
    Sean Levell

    Sean Levell

    Professional Head of Operations

  • Nick Gibbons
    Nick Gibbons

    Nick Gibbons

    Head of Planning & Stakeholder Management

  • Steve Finn
    Steve Finn

    Steve Finn

    Senior Responsible Officer

  • John Humphries
    John Humphries

    John Humphries

    Head of Operational Delivery

  • Paul Glaister
    Paul Glaister

    Paul Glaister

    Group Head of Compliance and Service Delivery

FAQ's

  • How can I become a fireman?

    We are NOT open to applications for the position of fireman.

    Please do not get in contact with us about this role.

    Should we seek applications for this post in the future we will make it clear here on our website.

  • Are you available for charter work?

    We are currently focused on delivering our first trains in a reliable and professional manner and are therefore unable to accept additional charter work at present.

  • I have a complaint....

    All complaints are handled according to our Complaints Handling Procedure, which can be downloaded on this website.

  • I have a press enquiry...

    We issue announcements and press releases in conjunction with Icons Of Steam.

    All press enquiries should be directed to our press team using contact details available on this page.

Documents

Careers

We presently have no vacancies. Please check back regularly if you are interested in joining our team.

Contact Us

  • Making a complaint

    Complaints are handled in accordance with our Complaints Handling Procedure.

    The easiest and quickest way to make a complaint is through our online form. However you may also choose to email or post us a complaint form, or call us:

    Email: customerservices@lsltoc.co.uk
    Phone: 01225 866205 (09:00 - 16:00 | Monday - Friday)

    By Post:
    Customer Services
    Locomotive Services (TOC) Limited
    2 Whiteheads Lane, Bradford on Avon
    Wiltshire, BA15 1JU

    Download & print our complaints form

  • Feedback

    We are always pleased to recieve feedback about our services.

    The easiest and quickest way to give us feedback is through our online form. However you may also choose to email or post us a complaint form, or call us:

    Email: customerservices@lsltoc.co.uk
    Phone: 01225 866205 (09:00 - 16:00 | Monday - Friday)

    By Post:
    Customer Services
    Locomotive Services (TOC) Limited
    2 Whiteheads Lane, Bradford on Avon
    Wiltshire, BA15 1JU

    Download & print our feedback form

    If you would like to make a complaint please make use of our dedicated complaints form.

  • Press Enquiries

    Our press releases are published in conjunction with Icons Of Steam.

    Should you have an urgent press enquiry or an enquiry that is not covered by information provided on this website, or in one of our press releases; please get in contact with us at the following address:

    Email: info@lsltoc.co.uk